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Important Information about your "key" Smartcard

Later this year, there will be significant improvements to bus services and ticketing arrangements in Oxford. As part of these changes the key will be improved and will unlock even more of Oxford for your money.

In anticipation of the changes later in the year, we will need to replace your key card with a new version this summer.

To do this, we need to know that the information we hold for you is up to date, so that we can send out your new key in good time.

Log-in on this page to your key account and confirm your address details or click here to complete a PDF form which you can hand in to our Travel Shop on the third floor of Debenhams or return to us FREEPOST. By completing these forms you will be assisting us in this process enormously. Your co-operation is greatly appreciated.


Opening Hours
Opening hours for our Debenhams Key concession. read more
The key is a re-chargeable bus pass that saves you money, time and hassle.

It offers you big savings off the cost of a Daily Return ticket with discounts of up to 73%.

The key also lets you:
  • Avoid the ticket queue on the bus. There's no need to carry cash. Just swipe your key and go.
  • Top your key up online - in the comfort and convenience of home.
  • Top up in person at our travel shop in Debenhams, or at Paypoint outlets.
  • Choose how much you want to top-up. The more you spend up-front, the more you save.
  • Share it with colleagues, friends or family and make the savings go even further
There are 3 different types of key.
  1. Time-Based key
  2. Multi-Trip key
  3. 5-Day Carnet
Each key type is designed to match different travel patterns. Make sure you maximise your savings by buying the right kind of key.

For help in deciding which key offers you the best value for money, please click on the information button above.

To compare the prices of different keys, please click on fare finder. If you already know exactly what you want, please click on the get your key button above.
Please note: The advertised key scholar cards are not yet available for local bus routes
 
Enter your details
to view or top up
your key.
serial number
   
password
   
date of birth
   
If you have not registered your card you should enter your card's serial number in the password box as well. Please enter 01/01/1970 as the date of birth.