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Forgotten password?

This should be the email address you provided when purchasing your new smartcard, or that which is registered against your old key. If you are not sure which email address you have registered , or if you are experiencing difficulties logging in click here.

If you are not sure of your password, please follow the forgotten password link below.

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(you will need your key card number)

Never had a key card?

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Get your ticket on the app!

We now offer SmartZone tickets (up to 4 weeks duration) on our mobile app. Find out more below!

Please note: A £5.00 charge applies for any new key cards issued online.
The key is older technology, and cost of producing these cards has risen several times over the past year.
Why not consider purchasing your bus tickets on our mobile app? It's FREE, provides real-time updates on all our services, and you don't have to worry about losing your bus pass! Find out more about our app here.
This does not affect the cost of replacement cards, or those purchased from travel shops.

The key is a rechargeable travel smartcard that can save you time, money and hassle on all Oxford Bus Company services. Sign up for the key today.

Top up online and your key card will be ready to use within 3 hours! Unfortunately products cannot be collected on Stagecoach services at this time.

New to the key or want to see our range of Travel Products and more information?